FAQ
We endeavour to keep you informed. Don't see an answer to your query below? Feel free to contact us.
Once your insurance company notifies us of damage to your property, an ANT Project Manager will be in contact to inspect damage and provide your insurer with a report and quote for repairs. Upon receiving insurer authorisation to proceed and once all of your appropriate paperwork has been returned, we'll contact you with a commencement date.
In the event of an emergency or disaster, ANT's 24-hour make-safe emergency service will have a team on-site promptly.
Our team is easily contactable by email at info@antrenovations.com.au or by calling 03 9720 7450.
As your insurance company's preferred builder, we are authorised to receive your excess payment on their behalf. Payment details are on the bottom of your invoice, and payment can be conveniently processed online via 'Pay Your Invoice', as well as via direct debit. As with any other form of insurance, works cannot commence until excess has been paid in full.
An Authority Form is required to acknowledge that you have authorised ANT Renovations to work on your property. This document will be sent directly to you via email.
A Certificate of Satisfaction informs your insurance company that you are satisfied with the work carried out on your property. This will be sent directly to you via email once works have been completed.
